Terms & Conditions

Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the sox6s website and all associated services, including sports betting, live casino, slots, crash games, and any other gaming products offered under the sox6s brand (collectively, the "Platform"). These Terms constitute a legally binding agreement between you ("Player", "User", "you") and the operator of sox6s ("sox6s", "we", "us", "our"). By accessing the Platform, registering an account, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.

sox6s reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform prior to the changes taking effect. Continued use of the Platform after any amendment constitutes acceptance of the revised Terms. If you do not agree to any revision, you must cease using the Platform immediately and close your account.

Eligibility and Account Registration

To register and use sox6s, you must satisfy all of the following eligibility requirements at the time of registration and at all times thereafter while your account remains active:

• You must be at least 21 years of age. sox6s does not permit players under the age of 21 to register or participate in any gaming activity on the Platform.
• You must be a resident of Bangladesh or otherwise legally permitted to access and use the Platform from your jurisdiction.
• You may hold only one active account on sox6s at any time. Opening multiple accounts — whether in your own name or using different identities — is prohibited and will result in the closure of all accounts and forfeiture of any balances held therein.
• You must provide accurate, complete, and truthful registration information. sox6s is entitled to request documentary evidence to verify any information provided, including your identity, age, and address.

sox6s reserves the right to refuse any application for registration, to close any account, or to restrict access to the Platform at its sole discretion, including where eligibility requirements are not met or where sox6s determines that such action is necessary to comply with applicable laws or to protect the integrity of the Platform.

Know Your Customer (KYC) and Identity Verification

sox6s operates a KYC verification programme in accordance with responsible gaming best practices and anti-money laundering obligations. All players are required to complete identity verification before any withdrawal is processed. sox6s may also require KYC verification at any other point, including when a player's account activity triggers a review threshold. The following documents may be required as part of the KYC process:

• National Identity Card (NID) — front and back, clearly legible photograph
• Passport — biographical data page showing full name, date of birth, and photograph
• Proof of address — a recent utility bill, bank statement, or government correspondence (dated within 90 days) confirming your residential address in Bangladesh
• Source of funds documentation — where required by sox6s to demonstrate that funds deposited onto the Platform are from a legitimate source
• Mobile payment account confirmation — screenshot or official confirmation from your bKash, Nagad, or Rocket account, where withdrawals are to be sent to a mobile wallet

Deposits and Withdrawals

sox6s accepts deposits in Bangladeshi Taka (BDT). All account balances are displayed and held in BDT. The following payment methods are currently accepted for deposits and, where available, withdrawals: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Payment method availability may vary and sox6s reserves the right to add or remove payment options at any time.

The following conditions apply to all deposit and withdrawal transactions:

• The minimum deposit amount is ৳200. The minimum withdrawal amount is ৳500. Maximum deposit and withdrawal limits are displayed within the Platform cashier and may vary by payment method.
• All withdrawals must be made to the same payment method used for the corresponding deposit ("same-source withdrawal rule") unless sox6s has approved an alternative arrangement in writing.
• KYC verification must be completed before any withdrawal request will be processed. Incomplete or unverified accounts will have withdrawal requests held pending verification.
• sox6s does not charge fees on standard deposits or withdrawals. However, your payment provider (e.g. bKash or Nagad) may apply their own service charges. Players are responsible for checking their payment provider's applicable fees.

Bonuses, Promotions, and Wagering Requirements

sox6s offers a welcome bonus to new players and may offer ongoing promotions including reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as the BPL season, Eid, and Pohela Boishakh. All bonuses and promotions are subject to specific terms, which are published alongside each offer. The following general conditions apply to all bonus offers unless the specific bonus terms state otherwise:

• Bonuses are credited to your bonus wallet. Bonus funds and any winnings derived therefrom are subject to wagering requirements before they may be withdrawn as real money.
• Wagering requirements must be met within the validity period stated in the bonus terms. Bonus funds that have not been rolled over within the validity period will expire automatically.
• A player may only claim a welcome bonus once. Attempting to claim a welcome bonus multiple times through the use of multiple accounts, different identities, or different payment methods is considered bonus abuse and will result in account suspension and forfeiture of all associated funds.
• sox6s reserves the right to amend, suspend, or withdraw any bonus or promotional offer at any time, and to void any bonus where it has been claimed through fraudulent, abusive, or otherwise non-compliant behaviour.

Promotional terms specific to each offer — including game restrictions, minimum odds requirements for sports betting bonuses, and maximum bet limits while a bonus is active — are published on the Promotions page. Players are responsible for reading and understanding the terms of any bonus before accepting it.

Player Conduct and Prohibited Activities

Players are required to use the Platform in good faith and in accordance with these Terms at all times. The following activities are strictly prohibited on sox6s and may result in the immediate suspension or permanent closure of your account, forfeiture of your balance, and where applicable, reporting to relevant authorities:

Prohibited conduct includes but is not limited to:

• Providing false, misleading, or incomplete information at registration or during any KYC process, including misrepresenting your age, identity, or country of residence
• Attempting to exploit technical faults, software errors, or platform vulnerabilities to gain an unfair advantage; engaging in any form of collusion, match-fixing, or coordinated betting activity designed to circumvent the Platform's RNG or odds systems
• Using the Platform for any money laundering activity, including placing deposits and withdrawals with no genuine intention of participating in gaming activity, or using the Platform to process funds derived from criminal activity

Responsible Gaming and Self-Exclusion

sox6s is committed to promoting responsible gaming across its entire player base in Bangladesh. The Platform provides the following responsible gaming tools to all account holders, accessible directly from the account settings page:

• Deposit limits (daily, weekly, monthly) — set a cap on how much you can add to your balance within a given period
• Session time limits — receive a notification or be automatically logged out after a pre-set playing duration
• Cooling-off period — take a temporary break from the Platform for a minimum of 24 hours up to 30 days
• Self-exclusion — exclude yourself from the Platform for a minimum of six months. Self-exclusion requests are irrevocable for their stated duration and can be submitted by contacting sox6s support at the email address shown in the footer

sox6s enforces a strict 21+ age verification policy. We reserve the right to suspend any account where we have reason to believe the account holder may be under 21 years of age, pending receipt and review of satisfactory age verification documents.

Intellectual Property

All content on the sox6s Platform, including but not limited to software, text, graphics, logos, icons, images, audio clips, and the overall design and layout of the Platform, is the intellectual property of sox6s or its licensors and is protected under applicable copyright and intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Platform without the prior written consent of sox6s.

Nothing in these Terms grants you any right, title, or interest in the Platform's intellectual property. Your use of the Platform does not transfer to you any ownership rights in any content, software, or materials you may access or download through the Platform.

Limitation of Liability

To the fullest extent permitted by applicable law, sox6s shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or any other intangible loss. sox6s's total aggregate liability to you for any claims arising under these Terms shall not exceed the total amount deposited by you into your sox6s account in the 30-day period immediately preceding the event giving rise to the claim.

• sox6s does not warrant that the Platform will be uninterrupted, error-free, or completely secure. We take reasonable technical measures to protect Platform availability and security, but we cannot guarantee continuous, uninterrupted access, particularly during periods of high traffic such as major cricket tournaments or scheduled maintenance windows.
• Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
• You agree to indemnify and hold sox6s, its affiliates, officers, employees, agents, and licensors harmless from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to your use of the Platform, your breach of these Terms, or your violation of any applicable law or regulation.
• sox6s is not responsible for any telecommunications, internet, or technical failures that prevent you from accessing the Platform or placing a wager. Bets that are not confirmed by the Platform's betting engine are not valid, regardless of any technical display issue on your device.

Termination and Account Closure

You may close your account at any time by contacting sox6s support at the email address shown in the site footer. Upon account closure, any remaining real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding KYC verification. Bonus balances that have not met their wagering requirements will be forfeited upon account closure.

sox6s reserves the right to terminate or suspend any account immediately and without prior notice where: (a) you have breached any provision of these Terms; (b) sox6s has reason to believe that your account has been used for fraudulent, abusive, or illegal activity; (c) sox6s is required to do so by applicable law or regulatory instruction; or (d) sox6s determines that continued operation of your account presents a risk to the Platform's integrity or to other players. Where an account is terminated by sox6s for cause, sox6s reserves the right to withhold any balance pending investigation.

Privacy and Data Protection

sox6s collects and processes personal data in connection with the provision of its services. The types of data collected, the purposes for which it is processed, the legal bases for processing, and your rights as a data subject are set out in the sox6s Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also acknowledge that you have read and understood the Privacy Policy.

• sox6s uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and the Platform. While we take all reasonable technical and organisational measures to safeguard your data, no method of transmission over the internet is completely secure, and sox6s cannot guarantee the absolute security of data in transit.
• sox6s will not sell, rent, or share your personal data with unaffiliated third parties for their marketing purposes without your explicit consent.
• You have the right to request access to the personal data sox6s holds about you, to request correction of inaccurate data, and to request deletion of your data subject to any legal retention obligations. Such requests may be submitted to sox6s support at the email address shown in the site footer.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws applicable to the operation of the Platform. In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform, sox6s encourages players to contact the support team in the first instance to seek an informal resolution. Most issues can be resolved quickly and satisfactorily through direct communication.

If a dispute cannot be resolved informally, the parties agree to submit to the exclusive jurisdiction of the competent courts. Nothing in this clause prevents sox6s from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent any activity that may cause irreparable harm to the Platform or its users.

Contact and Communications

All formal communications from sox6s to you will be sent to the email address registered on your account. It is your responsibility to ensure that your registered email address is current and accurate, and that communications from sox6s are not filtered into your spam folder. sox6s will not be held responsible for any failure by you to receive a communication that was correctly sent to your registered email address.

All player support enquiries should be directed to the sox6s support team using the email address displayed in the footer of the Platform. sox6s aims to acknowledge all support enquiries within 24 hours (Bangladesh Standard Time, UTC+6) and to resolve the majority of enquiries within 72 hours. Response times may be longer during peak periods such as major cricket tournaments or significant promotional events.